When an individual lacks the capacity to make decisions about their own care, Coconut Support Services conducts Best Interest Assessments. This involves gathering information about the individual's wishes, beliefs, and values, as well as considering their current circumstances and future needs. The service then makes decisions that are in the best interests of the individual, ensuring their safety and well-being.

Coconut Support Services conducts Best Interest Assessments for individuals who lack the mental capacity to make decisions about their own care, as outlined in the Mental Capacity Act 2005. Our experienced team gathers detailed information about the person’s wishes, beliefs, values, current situation, and future needs. We consult with family, carers, and professionals to ensure all perspectives are considered. The outcome is a carefully crafted decision made in the individual’s best interests, prioritizing their safety, well-being, and dignity. This service provides crucial support for vulnerable people, ensuring their care aligns with what matters most to them.

For example, consider a person with a severe learning disability who can’t decide whether to move from their family home to a supported living facility. Our team would investigate by speaking with their family—who might say they’ve always valued independence—and reviewing their current struggles with daily tasks. We’d then decide if the move would enhance their quality of life and safety, ensuring the choice reflects their past preferences and present needs.

Coconut Support Services provides comprehensive mental health assessments for individuals experiencing mental health concerns. These assessments involve a thorough evaluation of the individual's symptoms, history, and current situation. Based on the assessment findings, the service can recommend appropriate treatment options, support services, and care plans.

Coconut Support Services offers thorough mental health assessments conducted by our skilled and compassionate team. This service involves a detailed evaluation of an individual’s mental health symptoms, personal history, and current circumstances. We aim to identify any challenges or concerns, such as anxiety, depression, or other mental health conditions, and provide clarity for individuals and their families. Based on our findings, we recommend tailored treatment options, support services, or care plans to promote well-being and address specific needs. This process is designed to give you peace of mind by ensuring concerns are understood and a path forward is clear.

For example, if someone has been feeling overwhelmed and withdrawn, their family might notice but not know why. Our team would meet with them, ask about their moods and experiences—like recent sleep issues or loss of interest—and review their history. We might then recommend counseling or a support group to help them regain balance.

This service helps individuals transition smoothly from hospital to home or care facilities. Coconut Support Services conducts assessments to determine the individual's needs and develops a discharge plan that addresses those needs. This plan may include arranging for home care, providing equipment, and connecting the individual with community resources.

Coconut Support Services provides Hospital Discharge Assessments to ensure a smooth and safe transition from hospital to home or alternative care settings. Our team assesses your health, mobility, and support needs post-discharge, coordinating with hospital staff, family, and community services. We create a plan to prevent readmission, arranging equipment, care visits, or rehabilitation as needed.  

For example, after hip surgery, a patient might be ready to leave the hospital but can’t climb stairs at home. We’d assess their recovery, arrange a ground-floor bed and carer visits for two weeks, and check with their family to ensure they’re supported until they’re back on their feet.

Coconut Support Services provides occupational therapy assessments to help individuals achieve greater independence in their daily lives. Occupational therapists work with individuals to identify their strengths and weaknesses, develop strategies to overcome challenges, and adapt their environment to meet their needs.

Coconut Support Services offers Occupational Therapy Assessments to help individuals maintain independence in daily activities. Our trained therapists evaluate your physical abilities, home environment, and personal goals, identifying barriers to tasks like dressing or cooking. We then recommend adaptations—like grab rails or specialized equipment—and create a plan to enhance your safety and quality of life.

For example, someone with arthritis might struggle to use kitchen tools. Our therapist would visit their home, test their grip strength, and suggest easy-grip utensils or a stool to reduce strain, helping them cook comfortably again.

Coconut Support Services conducts reviews for Continuing Healthcare (CHC) to determine if an individual continues to meet the criteria for receiving this type of care. These reviews involve assessing the individual's needs, considering their current health status, and reviewing their care plan.

Coconut Support Services conducts CHC Assessment Reviews to determine eligibility for NHS Continuing Healthcare funding, which covers care for complex health needs outside of hospital. We review your medical conditions, care requirements, and overall well-being, working with healthcare professionals to assess if your needs meet the criteria. If eligible, we support you through the process to secure funding for comprehensive care.

For example, a person with advanced Parkinson’s might need constant nursing care. Our review would document their mobility issues, medication needs, and frequent falls, advocating for full funding to cover a live-in carer, easing the family’s burden.

Coconut Support Services offers a team of experienced social workers who can provide comprehensive assessments to adults. These teams can assist with a wide range of needs, including providing support for individuals with disabilities, mental health concerns, or those who are at risk of abuse or neglect.

Coconut Support Services provides Managed Social Worker Teams to deliver coordinated, high-quality comprehensive assessments for adults. Our experienced social workers collaborate with individuals, families, and agencies to assess needs, develop care plans, and navigate complex situations like safeguarding or crisis intervention. This service ensures consistent, professional support tailored to your unique circumstances.

For example, a young adult with a disability might need help transitioning from school to independent living. Our team would assess their goals, arrange vocational training, and coordinate with housing services to secure a supported flat, guiding them every step of the way.

Coconut Support Services investigates concerns about potential abuse or neglect of vulnerable adults under the safeguarding legislation. This involves gathering information, interviewing individuals, and making recommendations for action to protect the individual from further harm.

Coconut Support Services undertakes Section 42 Safeguarding Enquiries under the Care Act 2014 to protect adults at risk of abuse or neglect. If concerns are raised—such as physical, financial, or emotional harm—our team investigates by gathering evidence, interviewing those involved, and working with authorities. We prioritize the individual’s safety and wishes, creating a plan to stop harm and support recovery.

For example, if neighbors report an elderly person seems malnourished and their carer is mismanaging their money, we’d visit, speak with them and their family, and check financial records. If neglect is confirmed, we’d arrange a new carer and alert the police, ensuring their well-being.

This service ensures that individuals who are subject to Deprivation of Liberty (DoL) are protected under the law. Coconut Support Services helps to ensure that all legal requirements are met and that the individual's rights are upheld. This includes conducting assessments, developing care plans, and providing ongoing support to both the individual and their family.

Coconut Support Services specializes in Deprivation of Liberty Safeguards (DoLS) assessments, a legal process under the Mental Capacity Act 2005 to protect individuals who cannot consent to care arrangements that restrict their freedom, such as in care homes or hospitals. Our expert team evaluates whether these restrictions are necessary and in the person’s best interests, ensuring their rights are upheld. We assess the care environment, consult with relevant parties, and provide recommendations to balance safety with autonomy. This service safeguards vulnerable individuals, ensuring any limitations on their liberty are lawful, proportionate, and regularly reviewed.

For example, imagine an elderly person with advanced dementia living in a care home who frequently tries to leave but doesn’t understand the risks, like busy roads nearby. The care home locks the doors for their safety, but this restricts their freedom. Our DoLS assessment would determine if this restriction is justified, explore less restrictive options, and ensure their care plan respects their dignity while keeping them safe.